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POLO takes security seriously. We are 100% committed to providing full security both through our online and mail order service.  We understand that placing your Credit card details on the Internet may be unnerving but rest assured that we go to great measures to ensure your credit card is safe. We do not share your information with third parties; our online system automatically uses the advanced SSL V3 encryption standard to process your information and keeps you and your credit card safe. For further security, your credit card details are never saved on our servers.

Your privacy is important to us
POLO respects the privacy of your personal information and is committed to complying with all relevant and current privacy legislation. This Privacy Statement sets out how we collect and manage personal information, and the steps we take to protect it. By providing your personal information to us or by using our web site, you are indicating your acceptance of our current privacy policy.

How we collect information
In the course of operating our web site, we collect personal information.  For example, we collect information when you:
– ask to be placed on our mailing list,
– make an enquiry about our products,
– place an order via our web site.

What information is collected
When you register at POLO, we collect your name, address, contact number and email address.  If you request to be placed on a mailing list or make an enquiry about our products, we collect your contact details so that we can provide you with the information or advice you need.

Disclosure of the Information we collect
All the information you provide to POLO including your email address, delivery address and credit card details are strictly private and confidential. POLO will not sell, rent, or disclose any of your personal details and information to any third parties, with the exception of our delivery partners, without your prior consent.

How we protect the information collected
We will take all reasonable steps to ensure the security of all personal information we collect. This involves protecting it from unauthorised access, loss, misuse, disclosure or alteration. We undertake to safeguard your financial and personal information and automatically encrypt all sensitive information sent between your computer and our servers.  Your personal information is protected by SSL (secure sockets layer) with the highest level of encryption commercially available to ensure that your transaction is safe and secure.

Your ability to access and amend your details
Any personal information and/or preferences can be updated or removed by visiting ‘Your Account’ in the menu at the top of each page on our site at any given time. Customers are only added to our email mailing list if they opt to register. Customers have the option to be removed from our email mailing list at any time. If for any reason you wish to be removed from our email list, please send an email to

If you have any further inquiries about our privacy policy and how your information is treated, please do not hesitate to contact us.